Essential Maintenance 5-50 Users

The Essential Maintenance support plan works well for businesses that have basic needs: system stability, data protection and once a month onsite visits to ensure the network is running optimally. Additional support during the month is billed at the standard rates.

Just some of the services that this plan includes for each system are:

Daily Monitoring of Complete Backup Solution

Anti-Virus, Anti-Spyware and Anti-Spam Protection

Complete Management of Software Updates and Service Releases

Monthly Maintenance Tasks for Optimal Performance

1 Scheduled Onsite Visit per Month

2-4 Hour Response Time for Critical Down Issue


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"Prior to working with Onsite, my experience with outsourcing my business' IT support was horrific.  I experienced monthly if not daily problems; constant IT staff turnover, inconsistent knowledge and billing issues to name a few.  Since my relationship with Onsite over 6 years ago, I have not had a single problem.  Not ONE!!  They are extremely knowledgeable, on time and courteous of our work environment.  I can't say enough good things about Onsite.  I strongly recommend their services."

Lee R. Walker MD DDS

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